When you include the “Number of Discussions” and “Number of Comments” columns in a "SmartView", the numbers displayed may appear to be slightly incorrect at times.

This is because your Accompa system only updates discussion statistics (number of comments and discussion threads) every 5-10 minutes. This is done to ensure you continue to receive fast performance in your regular use of Accompa system - while still having access to discussion statistics.

In summary: The discussion statistics on your "SmartView" reflect the status of your Accompa system from 5-10 minutes ago, not up-to-the-second.