I've run out of licenses. How can I add new licenses?

Do you need to add new user licenses to your account? It's pretty easy to do, just follow these steps.


If you're currently paying using Credit Card:

  • Login using an account that has 'Administrator' privileges.
  • Click Settings on the top-right, and select Manage Users from the menu.
  • The resulting page shows how many user licenses you've purchased and how many you're currently using.
  • Click on Buy More User Licenses link (located near the top of the page), and follow instructions on the screen to add the new licenses.
  • New licenses will be provisioned as soon as you complete the steps on the screen.

If you're currently paying using Purchase Order (PO):

  • Send an email to sales@accompa.com from the email address of a user who has 'Administrator' privileges on your Accompa system.
  • We will provision the new licenses within 1 business day of your request, and will send you an invoice.