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I'd like to use an email address belonging to my company. Is this possible?

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Yes, you can leverage SmartEmails functionality such that emails received at an email address belonging to your company (such as features@YourCompany.com) are automatically converted into requirements in your Accompa system.

Here are the steps to achieve this:

  • Create a SmartEmail address (such as YourPick@featureidea.com). How do I do this?
  • Ask the IT Administrator at your organization to:
    • Create a new email address (such as features@YourCompany.com), and
    • "Auto forward" emails sent to that email address to your SmartEmail address.
  • That's all, your Accompa system will take care of the rest.

Any emails sent to features@YourCompany.com will be converted into requirements based on the rules you defined when creating your SmartEmail.

IMPORTANT: Please note that your IT Admin must create a setting such that emails received at features@YourCompany.com are "auto forwarded" to your SmartEmail address. If you manually forward the emails, the processing will not work properly.

 
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