What are 'shared' discussion threads? How do I configure them?

"Shared discussion threads" refers to the functionality in your Accompa system that enables you to allow "Non Users" (i.e. those without an Accompa user account in your system) to participate in your discussion threads.

You can use this to discuss and collaborate with your customers, clients, partners or other stakeholders regarding a requirement or feature request.

When you invite "Non Users" to participate in a discussion thread, they will get a link via email - they can use that link to participate in that specific discussion thread without having to login. This link is valid only for that specific discussion thread.

You have complete control over whether users of your Accompa system can invite "Non Users" to participate in discussions. To configure this for your Accompa system:

  • Login using an account that has 'Administrator' privileges.
  • Click Settings on the top-right, and select Customize Accompa from the menu.
  • In the resulting page, click  Customize "shared" discussion threads link.
  • Select the desired setting in the resulting page for "Invite Non Users" field, and click "Save".

Here is the detailed description of the settings:
  • Allow:
    • Allow users to invite non-users.
  • Disallow:
    • Disallow users from inviting any non-users.
  • Allow email addresses in the following domains only:
    • Allow users to invite non-users from the specified domains only. (such as yourcompany.com)